Privacy Policy
This policy explains how personal information is handled in connection with the VELDIGO website and related user-facing services.
Company No.: 16545639
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
United Kingdom
1. Purpose of this policy
This Privacy Policy explains how personal information is handled when you use the VELDIGO public website, request access to a software download, contact us, or otherwise interact with the VELDIGO service environment. It should be read together with the Terms of Use, Cookie Policy and any product-specific contractual documents that apply to your purchase or license.
2. Data controller
The controller responsible for the processing described in this policy is Brendigo LTD, Company No. 16545639, with registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
3. Information you provide
When you request access to a VELDIGO download, you provide an email address and select the software edition you want to access. If you contact us for support or another business purpose, we may also receive the information you choose to include in that communication. Please do not send passwords, payment-card data or unrelated confidential information through ordinary support communications.
4. Why an email address is requested
The email address is used to provide and protect access to the official software download, manage abuse and security concerns, and maintain an appropriate operational record connected with the download request. Providing an email address for this purpose does not by itself subscribe you to a newsletter or promotional mailing list.
5. Marketing communications
Marketing messages are not automatically enabled merely because you request a download. If Brendigo LTD introduces optional marketing communications, the relevant signup and opt-out information will be presented separately and any consent required by applicable law will be requested separately.
6. Lawful bases
Depending on the context, processing may be necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for legitimate interests such as operating and securing the website, preventing misuse, supporting customers and protecting the software distribution process. Where consent is the appropriate basis, it will be requested in a clear and specific manner.
7. Download-access checks
The download process may reject addresses associated with temporary or disposable email services and may apply proportionate automated security checks intended to protect the service from misuse. These checks are designed around access security and service integrity rather than advertising profiles.
8. Website access information
Like most web services, hosting and network systems may process ordinary technical information needed to deliver requests, maintain security and diagnose failures. This can include timestamps, requested paths, response status, browser or network information and other operational signals produced as part of normal web delivery.
9. Cookies and similar technologies
The current VELDIGO public website is designed without third-party advertising trackers or external analytics scripts. Essential browser or server functionality may still be used when needed to provide a requested feature. More information is available in the Cookie Policy.
10. Recipients and service providers
Information may be processed by hosting, infrastructure, professional or support providers where this is necessary to operate the service or meet legal and business obligations. Such access should be limited to what is reasonably required for the relevant purpose. Personal information is not sold to advertisers.
11. International transfers
Brendigo LTD is established in the United Kingdom and service providers may operate in more than one country. Where a transfer of personal information requires safeguards under applicable data-protection law, appropriate contractual or legal mechanisms should be used.
12. Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including service access, security, support, contractual administration, dispute handling and legal obligations. Retention periods may differ depending on the type of information and the context in which it was provided.
13. Security
Reasonable organisational and technical measures are used to reduce risks such as unauthorised access, accidental loss, disclosure or misuse. No online service can promise absolute security, and users should also protect their own devices, email accounts and credentials.
14. Your rights
Depending on the law that applies to you, you may have rights to request access to personal information, correction, erasure, restriction, objection, portability or other data-protection remedies. Some rights are subject to conditions or exemptions, including where information must be retained for legal claims or regulatory obligations.
15. Right to object
Where processing is based on legitimate interests, you may have the right to object on grounds relating to your particular situation. Direct marketing, if introduced, would be subject to the specific objection and opt-out rights required by applicable law.
16. Children
VELDIGO is a business product and the website is not designed as a service directed to children. If you believe a child has provided personal information inappropriately, contact us so the circumstances can be reviewed.
17. External links
The website may link to other VELDIGO service domains or to Brendigo. A link does not mean that every destination is governed by this exact policy, so review the privacy information presented by the relevant destination where appropriate.
18. Changes to this policy
This policy may be updated to reflect changes in the service, legal requirements or business practices. Material changes should be published on this page with an updated effective date.
19. Complaints
You may contact Brendigo LTD about privacy concerns. Depending on your location and applicable law, you may also have the right to complain to a competent data-protection supervisory authority.
20. Contact
Questions concerning this policy, privacy rights or the handling of personal information should be directed through the official VELDIGO support/contact channels identified on the website.